We understand choosing a hearing care provider is a big decision. At Creative Hearing Solutions, our number one priority is delivering exceptional patient care. Our staff combines many years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

Dimitri Palilis Au.D.

Doctor of Audiology & Practice Owner

Dimitri Palilis received his doctorate degree (Au.D.) from RUSH University and has been a practicing audiologist for nearly 20 years, He is a licensed dispensing Audiologist and the practice owner of Creative Hearing Solutions. He has focused on eliminating hearing loss as a function of noise exposure through early detection and improved hearing protection and lives by the philosophy, “if a provider isn’t trying to eradicate the disease process they serve, they aren’t doing their job.”

Jocelyn Abeledo

Co-Practice Manager & Accounting Manager

Jocy brings over 20 years of expertise to insurance billing, specializing in streamlining claims processes, ensuring compliance with regulations, and maximizing reimbursement efficiency. As Co-Practice and Insurance Manager for CHS, she plays a crucial role in overseeing daily operations, managing staff, and implementing strategies to enhance both practice and billing performances.

Carmen Chen

Co-Practice Manager

Carmen graduated from San Francisco State University with a degree in public health, focusing on community health. After graduation, she worked as a health educator at a non-profit community health center, where she promoted healthy lifestyles and facilitated workshops on various health topics, including substance abuse prevention and mental health.

Abbygale Landicho

Patient Care Coordinator

Abby is the Patient Care Coordinator at Creative Hearing Solutions, where she ensures that every patient has a seamless and positive experience. A graduate of UC Davis with a degree in Anthropology, Abby brings a unique perspective to her role.

Susan Auyeung

Tech & Social Media Specialist

Susan is an alumni of UC Davis, where she earned a degree in Cognitive Science and Graphic Design. With a passion for both analytical thinking and creative expression, she has cultivated a unique skill set that bridges science and art. Currently, she applies her diverse talents as a tech and media specialist at Creative Hearing Solutions, where she plays an integral role in supporting audiological medical practices, hearing aid production efforts, and enhancing the practice’s online presence through social media management.